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Learning

Forum

Join the Eyecad VR community!

Manual

Download Eyecad VR PDF manual.

F.A.Q.

Read the Frequently Asked Questions of Eyecad VR.

Technical Support


Technical support is only available in English or Italian.

FAQ

Getting Started / General

Eyecad VR is a real-time rendering software designed for immersive architectural visualization in virtual reality. It allows architects, designers and 3D artists to create interactive and photorealistic render or real time explorations of architectural designs also in VR.

Eyecad VR supports various file formats for importing architectural designs. You can import files from popular 3D modeling software such as SketchUp, Blender, Revit, and Rhino. The user manual provides step-by-step instructions on how to import and optimize your designs for virtual reality.

Eyecad VR offers different types of materials to help you get started.

  • User Manual
  • Video Tutorial on our YouTube Channel
  • Forum and Community
  • Dedicated Training upon request

 

Check the Support & Community page to find more.

Eyecad VR is thought mainly for architects, designers and 3D artists. Everyone can learn to use it, there is no coding skill required.

Sales & Licensing

Eyecad VR is available upon subscription, you can choose to subscribe to a monthly, annual or lifetime. The longer you subscribe, the less you pay.

Of course yes, you can download the 30-days trial version by clicking on Download button. There is no credit card required in this step.

You can use your Eyecad VR license key in as many PCs as you want but not at the same time. Just login with your email and license key.

Eyecad VR works upon subscription. Check your account to see whether your license renews every month or year.

Yes of course, but we suggest you to contact our Sales Team to receive more information for Enterprise solutions.

Sure, but we need to understand if we have a reseller close to you, so we suggest you to contact us to take more information about it.

It’s not a problem, our “Buy” page is able to recognize your country and it calculates your taxes.

Yes, please contact our Sales Team to receive more information for Enterprise solutions.

Yes, check our educational page.

Yes, we offer various licensing options to cater to different needs, such as single-user licenses and enterprise licenses. Our sales team can help you choose the best option for your requirements.

Yes, please check our Education Page for detailed info.

Yes, the educational license may contain watermarks during configuration phase and outputs.

Installation

Take a look at your “spam” folder in your email box. Sometimes it happens that the license key mail goes overthere. If you can not find it please contact our technical support here.

At the moment of the Trial request, when you finish to complete your registration, we will send an email with the license key and the setup link to download the software. Please, download the Eyecad VR Setup and log in with your email registrated and the license key recieved. Watch the tutorial here: DOWNLOAD, INSTALL, ACTIVATE.

If you are already an Eyecad VR user you can access to the “My Eyecad VR” section and download the setup file to perform a new installation.
If you are a new user, you will receive the Setup link in the email at the time of Trial activation request once registration is completed.

Inside the Eyecad VR Launcher, when a new update is available, a “download” icon will appear before launching Eyecad VR. Click on the updates icon and wait the new downloading. Eyecad VR will be automatically updated.

We are sorry, but as you know Eyecad VR is built by people, if you contact us, we will be happy to help you to solve your problems.

You can use Eyecad VR on as many PCs as you want not simultaneously.

Help and Support

To contact our support team please open a ticket here.

On our Support & Community page you can find tutorials and user manual.

Certainly! Join our active Eyecad VR Community now to connect with other Eyecad VR users. Learn more here.

You should open a ticket for our support team, specifying in the mail object “Bug reports or enhancement suggestion”.

System requirements

To run Eyecad VR smoothly, your system should meet the minimum requirements: CPU: Intel i5 6th generation or higher/AMD equivalent
GPU: 6 GB – compatible with DirectX 11 (GeForce GTX 10 series or above/AMD equivalent), RAM 16 GB or higher, Space Requirement 7 GB, Internet Connection Required, OS system: Windows 10 or higher.

You need a computer with a dedicated graphic card. GeForce GTX/RTX series are very good. It’s not recommended to use a graphic card Quadro series.

High-end laptop PCs are very good with Eyecad VR. The important thing is having a dedicated graphic card starting from the GeForce GTX 1060.

GeForce GTX series from the 1060 model to the highest one / AMD equivalent.

GeForce RTX series from the 2070 model to the highest one / AMD equivalent.

You can use Eyecad VR also without a VR headset, however virtual reality is one of the most powerful tool, in fact we recommend to buy a VR headset and try Eyecad VR with it.

Eyecad VR is compatible with:

  • Oculus series: Oculus Rift, Oculus Rift S,
  • Meta Quest – Meta Quest 2
  • HTC Vive and HTC Vive PRO
  • Valve Index
  • Windows Mixed Reality series: HP Reverb, Dell Visor, Samsung HMD Odyssey / Odyssey+, Acer Windows Mixed Reality Headset, Lenovo Explorer, HP Windows Mixed Reality Headset
Virtual Reality

Eyecad VR is compatible with a range of VR headsets. Check out our Virtual Reality Page here to check them all.

It depends on your VR headset. Detailed instructions for configuring your VR headset can be found in the user manual. Download it here.

Absolutely! Eyecad VR allows for sharing of virtual reality projects. Thanks to Eyecad VR sharing mode, you can share a link to clients, colleagues, or stakeholders and allow them to step into the virtual environment and explore the design. The user manual provides guidance on how to share project files.

Yes, of course, Eyecad VR works perfectly to create 3D environments explorable in real-time, which can be explored both in virtual reality but also without. However, since VR headsets are finally become affordable and really makes you stand out, we suggest to try the added value of VR to present your projects.